please select the carrier you use for assistance

Please select your carrier and follow the step by step voice activation instructions for your new service.
If Sprint is your carrier, please choose the instructional option that matches your device type: iOS or Android

Need Dial Pad assistance?

If you need DIAL PAD support please email cellphonetransition@kippdc.org.

What is my IMEI or MEID?

Need help finding your IMEI or MEID? It’s super easy, just click here.

Sprint iOS

Activation InstructionsThis page offers detailed instructions to assist you.   Click Here

Sprint Android

Activation InstructionsThis page offers detailed instructions to assist you.   Click Here

T-Mobile

Activation InstructionsThis page offers detailed instructions to assist you.   Click Here