Welcome to our FAQs!

In our Frequently Asked Questions we strive to provide you with the questions we receive most.  So, please review the items below, and click the question that fits what you’re looking for. The information relative to that question will expand below.

If your answer contains an image, that image may be enlarged by clicking on it.


Change or update my credit card number
Pay my Bill
How do I find my IMEI or MEID on my phone?
Activate my device...
Change My Address?
How do I use my Sprint Complete Care insurance?
How do I find my account number with Modas?
How to Read My Invoice?
I broke my phone and need a replacement. Where can I buy one?
How do I cancel my service through Modas?
Don't see your question? Visit our Support Portal and Knowledgebase.